Contacts

On this page:

• government agencies
• information, advocacy & support – national
• information, advocacy & support – state-based

Government agencies

National Library of Australia

See how to contact the Library.

National Museum of Australia

If you would like to contact the Museum, email: feedback@nma.gov.au.

Department of Social Services (DSS)

The Department of Social Services funds the national Find and Connect Support Services. See how to get in touch with DSS.

information, Advocacy & support – National

Find and Connect Support Services

The Department of Social Services (DSS) funds the national Find and Connect Support Services.

Find and Connect Support Services provide specialist trauma informed counselling; referral services; peer, education and social support programs; assistance to locate and access records and reconnect with family members (where possible) for Forgotten Australians and Former Child Migrants (sometimes referred to as care leavers).

More information about the Find and Connect Support Services is available on the DSS website.

Free call – 1800 16 11 09

* Please note that calls made from mobile phones may incur additional costs. If you have a hearing or speech impairment contact the TTY service on 1800 555 677 and ask for 1800 16 11 09. Internet relay users - visit the

National Relay Service website and ask for 1800 16 11 09.

Alliance for Forgotten Australians

The Alliance includes both groups and individuals, and supports people who lived in out-of-home care through advocacy and projects.

Phone – 0488 460 646 / 0419 854 980

Postal address – PO Box 1087, St Kilda VIC 3182

Email – admin@forgottenaustralians.org.au

Website – www.forgottenaustralians.org.au

Care Leavers Australasia Network (CLAN)\

CLAN is a network for people who grew up in Australia's orphanages, children's homes and in foster care.

Free call – 1800 008 774

Phone – 0425 204 747

Visit – 463 Chapel Road, Bankstown 2200

Postal address – PO Box 164 Georges Hall NSW 2198

Email – support@clan.org.au

Website – www.clan.org.au

Child Migrants Trust

The Trust is an independent, specialised, professional service for former child migrants, their parents and relatives. It lacks resources to handle a large volume of email, so to send a message please use the post.

Website – childmigrantstrust.com

Melbourne office

Free call: 1800 04 05 09

Phone – (03) 9815 2022 or (international) +61 3 9815 2022

Fax – (03) 9027 0910

Postal address – 169 Riversdale Road Hawthorn, VIC 3122

Perth office

Free call: 1800 04 05 09

Phone – (08) 9472 7582 or (international) +61 8 9472 7582

Fax – (08) 9472 7549

Postal address – 8 Sunbury Road Victoria Park WA 6100

Forgotten Australians of South Australia Inc.

An advocacy group and referral support service

Phone – 0404 139 210

Visit – 151 Sampson Road Elizabeth Grove SA 5122 – office hours vary so please phone for an appointment

Postal address – PO Box 2261, Hilton Plaza, Adelaide, SA 5033

Email – info@forgottenaustralians.com.au\

International Association for Former Child Migrants and Their Families

Contact: The Secretary, IAFCM&F, 8 Sunbury Road Victoria Park, Perth WA 6100

Counselling services

• CBERS Consultancy – for former residents and students of Christian Brothers institutions
• Lifeline – 24-hour service – 13 11 14
• Mensline – 24-hour service – 1300 789 978
• Relationships Australia – counselling service – 1300 364 277

Information, advocacy & support – State-based

Australian Capital Territory

Wattle Place (Find and Connect Support Service)

Free call – 1800 16 11 09

Website –www.relationshipsnsw.org.au/support-services/wattle-place

Barnardos Australia

Senior Manager for After Care

Phone – (02) 9218 2370

Marymead Child and Family Centre

Phone – (02) 6162 5800

New South Wales

Wattle Place (Find and Connect Support Service)

Free call – 1800 16 11 09

Website –www.relationshipsnsw.org.au/support-services/wattle-place

Department of Community Services

Website – www.community.nsw.gov.au

Aftercare Resource Centre Support Service

Telephone and face-to-face services for people who were in care in New South Wales.

Free call – 1800 656 884

Website – relationships.com.au/what-we-do/services/aftercare/aftercare-nsw

Queensland

Lotus Place (Find and Connect Support Service)

Free call – 1800 16 11 09

Phone – (07) 3347 8500

Website – lotusplace.org.au  

The Aftercare Resource Centre

Free call – 1800 501 560

Website – aftercareresourcecentre.org.au

Historical Abuse Network & Esther Centre

Phone – (07) 3844 0966

Website – www.han.merivale.org.au

South Australia

Elm Place  (Find and Connect Support Service)

Free call – 1800 16 11 09

Website – www.rasa.org.au/elm-place  

Post Care Services

A service for adults who were in state or out-of-home care as children in South Australia.

Free call – 1800 188 118 (Monday to Friday, 8:45am–5pm)

Website – dfc.sa.gov.au/pub/default.aspx?tabid=235

Tasmania

Relationships Australia Tasmania (Find and Connect Support Service)

Free call – 1800 16 11 09

Website – www.tas.relationships.org.au/services/find-and-connect

After Care Support Service

Phone – (03) 6222 7308

Victoria

Open Place (Find and Connect Support Service)

Free call – 1800 16 11 09

Website – www.openplace.org.au

The Interim Service for Forgotten Australians

Free call – 1800 509 203

Website – www.interimservice.org.au

Adoption and Family Records Services

Phone – 1300 769 926

Website – www.cyf.vic.gov.au/placement-support/family-records

Broken Rites

A non-denominational support group for people who have been abused sexually, physically or emotionally in religious institutions.

Phone – (03) 9457 4999

Website – brokenrites.alphalink.com.au

Western Australia

Relationships Australia Western Australia (Find and Connect Support Service)

Free call – 1800 16 11 09

Phone – (08) 6164 0240

Website – www.relationshipswa.org.au/en/services/find-and-connect

Department for Communities

Offers a range of support services and has social workers available 9am to 4.30pm, Monday to Friday.

Free call – 1800 617 233